There's two new competitions up which can net you extra subscription time.
First one is active and can be reached here:
Second competition will be announced as the season ends.
The changes that are going in effect now is the HWID case handling.
Currently two people have had their accounts hijacked, not to damage anyone but to get free cheats.
This is mainly done because users use same passwords on various sites, if you want to stop this you can:
A) Change password
B) Change email and password
C) Request an username change and then change password
Or D) Enable 2 step auth
However since people are actually busy playing, doing such things is not on their mind meaning inactive accounts will come to "life" and ask for HWID change.
To stop this, I've put more restrictions on HWID change or rather they were always there but not enforced.
If you are a normal customer, nothing will change. This is just backend stuff that I should be handling.
I do have other third-party alternatives to stop this, but at the moment I think this is much easier as it feels more free.